Resources.
9 Essential Things You Need to do to Keep Your Caregivers for 90-days and Beyond
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Caregiver Communication: 5 Ways to Improve Engagement with Care Professionals Today
Caregiver turnover rose again this year, according to the most recent Activated Insights Annual Benchmarking Report, and at 79.2%, turnover rates are nearing the highs we saw in 2018. So how can you keep your caregivers and reverse the rising tide of caregiver...
Empathy to Engagement: Utilizing the Power of Connection to Retain Top Home Care Talent
For years, home care agency owners have listed caregiver turnover among the top threats to the industry. So many are stuck on the never-ending hamster wheel of recruiting, onboarding, and turnover before the caregiver even hits 90 days of employment. So how are some...
Webinar Replay | Undercover Excellence: How to Secret Shop Your Home Care Agency
You’ve created manuals, processes, and training for your office staff. You set standards, create onboarding materials, and write policies to improve the client experience. But do you really know what potential clients experience when calling your agency? Secret...
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