Empathy to Engagement: Utilizing the Power of Connection to Retain Top Home Care Talent
For years, home care agency owners have listed caregiver turnover among the top threats to the industry. So many are stuck on the never-ending hamster wheel of recruiting, onboarding, and turnover before the caregiver even hits 90 days of employment. So how are some...
Webinar Replay | Undercover Excellence: How to Secret Shop Your Home Care Agency
You’ve created manuals, processes, and training for your office staff. You set standards, create onboarding materials, and write policies to improve the client experience. But do you really know what potential clients experience when calling your agency? Secret...
Webinar Replay | Engage & Excel: Harnessing the Power of Community to Grow Your Agency
What if every Facebook group discussion, every chat at the hairdresser’s, and every local event became a golden opportunity to amplify your agency’s reach and impact? Picture a world where everyday interactions in your community effortlessly transform into...
